100% Australian Veteran Owned & Operated

You should be running your business not letting it run you.

AI-powered lead management for trades, professionals and service businesses. Turning more enquiries into booked work, so you never miss a lead.

// We don't win until you do.
The problem

Your best people are buried in work a machine should be doing.

For most small businesses the bottleneck isn't talent or demand. It's the steady drip of repetitive tasks that swallow the working week and never quite get done on time.

01

Enquiries go cold

Leads message after hours or during a busy stretch, wait too long for a reply, and book with whoever answered first.

02

Admin eats the day

Quoting, scheduling, chasing invoices, copying data between systems, hours every week that bill nothing and burn out good staff.

03

Nothing scales

Growth means more manual work, more headcount, more things slipping through. The model breaks exactly when it should be paying off.

See it for your business

How much is the leak actually costing you?

Punch in three numbers, then hit calculate to see roughly what missed calls, slow follow-up and no-shows are costing you each month.

Estimated revenue leak

Pop in all three numbers, then hit calculate to see your estimate.

Book a call

Estimates only, based on the figures you enter and a standard 4.33 weeks/month conversion, not a guarantee. We'll refine the real number with you on a call.

What we do

An AI-powered lead management system that never clocks off.

We help trades, professionals, service businesses and growing teams capture more leads, win more work, and get their time back, through AI systems that run while you do what you do best.

Capture every lead

Every call, text, web enquiry and missed call answered the moment it lands, so a lead never goes cold while you're mid-job or off the clock.

Book every job

The system qualifies the enquiry, answers the common questions, and gets the job into your diary, without you stopping work to chase it.

  • Qualifies before it reaches you
  • Books straight into your calendar
  • Follows up so quotes don't go quiet

Keep the business running

Built around how you already work and connected to your existing tools, quietly handling the follow-ups and admin that eat your evenings.

  • Works with the systems you already have
  • No new headcount, no extra hours
  • We stay on to keep it running
How it works

A clear line from messy to done.

A deliberately simple engagement. You see exactly what's happening at every step, and you're never left holding a black box.

1

Map

We sit with you, trace where time actually goes, and pin down the one or two workflows worth automating first.

2

Build

We build and test the automation against your real data, refine it with you, and roll it out without disrupting the day-to-day.

3

Run

We monitor, maintain and tune it on an ongoing basis, and look for the next line worth clearing.

Why speed wins

The first to reply usually wins the job.

Most leads aren't lost on price. They're lost in the gap between when someone reaches out and when they hear back. That gap is exactly what Clearline closes.

Figures drawn from the MIT/InsideSales Lead Response Management Study, Harvard Business Review, and Drift. Tap each to see the detail.

The odds of actually making contact with a new lead are around 100 times higher when you respond within five minutes instead of thirty. After the first five minutes, the chance of qualifying that lead drops by roughly 80%. For a business relying on enquiries, that's the difference between a full diary and a quiet phone. Source: MIT / InsideSales Lead Response Management Study (Dr James Oldroyd); Harvard Business Review.
Across industries, the average first response to an inbound enquiry is around 42 hours, nearly two full business days. By then most people have moved on or already booked someone else. Simply being quick puts you in a different league to most of your competition. Source: Harvard Business Review, "The Short Life of Online Sales Leads."
Studies consistently find that a significant proportion of inbound leads never get contacted, lost to busy stretches, after-hours enquiries, and forgotten follow-ups. Every one of those is money already spent on marketing, walking straight out the door. An always-on system means no enquiry goes unanswered. Source: InsideSales / Lead Response Management research.
Reaching a lead within five minutes makes them around 21 times more likely to qualify than if you wait thirty. Speed doesn't just win the conversation. It wins a better conversation, with someone still genuinely interested rather than someone who's gone cold. Source: MIT / InsideSales Lead Response Management Study; Harvard Business Review.
The drop-off after the five-minute mark isn't gentle. It's a cliff. Waiting just a few minutes longer can multiply the risk of losing a lead many times over. Retaining a customer starts the instant they reach out, and the businesses that reply first are the ones that keep them. Source: Drift Lead Response Survey; Lead Response Management research.
The Clearline difference

Why operators choose us over the alternatives.

Most businesses weigh up a few options when leads start slipping. Here's honestly how Clearline stacks up against each one.

→ Swipe to compare
Feature Clearline AI Doing it yourself DIY software (HubSpot, etc.) Answering service
Responds in seconds, 24/7 Always on Only when you're free Only if you build & maintain it Usually business hours
Done for you We build & run it It's all on you You set it up & manage it Staffed, but you brief them
Built around your workflow Mapped to how you work Generic templates Script-based
Qualifies & books the job Straight to your diary Manual Depends on your setup Takes a message
Local accountability AU veteran owned Global vendor support Varies
Ongoing tuning & support We stay on the hook No You maintain it No optimisation
Cost when you get busy Usage included Costs you the job Metered per message Billed per call or minute
Adds headcount or hours Neither Costs your time Costs your time Ongoing wage cost

A straight comparison of approaches, not a knock on any tool. The right answer depends on your business; this is simply how Clearline is built differently.

Where to start

Two ways in. We’ll scope the rest with you.

One question decides where you start: do you want the phone answered, or your text channels covered? Everything past that we work out together.

Text channels

Every web enquiry, text and missed call answered in seconds, qualified, and booked into your diary.

  • Someone messages at 9pm, they get a reply at 9pm
  • A call that rings out comes back as a text conversation
  • Jobs land in your calendar without you stopping work
  • Quotes chased so they don’t go quiet

Scoped to your operationCall & message usage included · quoted after a scoping call

Text + phone answered

Everything on the left, plus your phone answered around the clock by an AI voice agent in a natural Australian voice.

  • No call rings out, including at 2am on a Sunday
  • Callers qualified and booked while still on the phone
  • Messages taken, with an instant heads-up to you
  • Call flows built around how your business actually runs

Scoped to your operationCall & message usage included · quoted after a scoping call

Both are scoped around your operation, not off a template, so there is no price list to fit yourself into. Your call and message usage is built into the plan rather than billed on top, which is the opposite of how most answering services and SMS tools work. We’ll work out which direction fits and what it costs on a short call. How pricing works →

From the blog

All posts →

AI should give you your evenings back, not take your team's jobs

A missed call leaves evidence you can count. An unanswered email leaves none at all, which is why the inbox is the least managed channel in most trades and service businesses, and for once the research measures exactly this channel.

11 August 2026 · 6 min read · Read the post →

Jared Theisinger, Founder and Director of Clearline AI, Melbourne
Jared Theisinger
Founder & Director
Who's behind it

Veteran-owned. Built on getting it done.

Clearline AI is 100% Australian veteran owned and operated, founded on a simple conviction: good operators deserve to run their business, not be run by it.

That comes from two decades leading operations and engineering teams across military and commercial aviation, defence and industry, environments where things have to work the first time, every time. The same discipline goes into every system we build: reliable, accountable, and built to a standard, not a demo that falls over in week two.

You get straight answers, a clear plan, and someone who stays on the hook for the result. We don't win until you do.

Based in Melbourne, working with trades, professionals and service businesses across Australia.

100% veteran owned & operated 20+ yrs operations leadership Reliable · Grounded · Delivering
Get started

Stop losing jobs to a slow reply.

Book a short, no-pressure call. We'll show you where leads are slipping through and exactly how Clearline would capture them, straight up, no jargon.